The iREIGN Collective™
Last updated: April 15, 2026
The iREIGN Collective™ ("we," "us," or "our") operates the website ireigncollective.com. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, book a demo, or engage our services.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
We collect the following categories of personal information:
Information you provide directly — your name, email address, phone number, business name, and business information submitted through forms, demo bookings, or direct communication with us.
Client business information — when you engage our services, we collect business-related information to train and configure your AI staff. This may include content from your website, social media profiles, business documents, service descriptions, pricing information, FAQs, and other materials you provide or make publicly available. This information is used solely to build and optimize your AI staff and is not shared with other clients or third parties.
AI call recordings — our AI voice agents may record calls for quality assurance, training, and service improvement purposes. Call recordings are stored securely and are only accessible to authorized personnel.
Automatically collected information — when you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, time spent on pages, and referring website. This data is collected through cookies and similar tracking technologies.
How We Use Your Information
We use your information to respond to your inquiries and schedule demos, provide, maintain, and improve our services, build and train AI staff for your business, communicate with you about your account or our services, analyze website usage and improve user experience, comply with legal obligations, and protect against fraud or unauthorized activity.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience, analyze traffic, and understand how visitors interact with our site. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website. We do not use cookies for targeted advertising.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers and tools we use to operate our business, including our website platform, scheduling software, payment processors, email communication tools, and AI training platforms. These providers are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose your information if required by law, court order, or governmental request, or to protect our rights, safety, or property.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy. Specifically, contact and account information is retained for the duration of our business relationship and deleted within 30 days of service termination. Transaction records are retained as required by tax and financial regulations, typically five to seven years. AI training data and knowledge base content is retained for the duration of your service agreement and deleted within 30 days of service termination. Call recordings are retained for the duration of your service agreement and deleted within 30 days of service termination. Website analytics data is retained for up to 26 months.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you are located, you may have the following rights regarding your personal information:
The right to know what personal information we collect and how it is used. The right to access your personal information. The right to correct inaccurate information. The right to request deletion of your personal information. The right to opt out of the sale or sharing of your personal information. We do not sell your data. The right to data portability. The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, contact us using the information below. We will respond within 30 days, or 45 days for California residents as required by law.
Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act as amended by the California Privacy Rights Act grants you additional rights. You have the right to know the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it. You may request deletion or correction of your personal information. You may opt out of the sale or sharing of your personal information. We do not sell or share your personal information as defined under the CCPA. We will not discriminate against you for exercising your rights. To submit a verifiable consumer request, contact us at the information below. We will verify your identity before processing your request and respond within 45 days.
CalOPPA Compliance
In accordance with the California Online Privacy Protection Act, we agree that users can visit our site anonymously, our privacy policy link is accessible from our home page and includes the word "Privacy," and users will be notified of any privacy policy changes on this page. Users are able to change their personal information by contacting us directly.
International Users (GDPR)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation including the right to access, correct, delete, restrict processing of, and port your personal data, as well as the right to object to processing. The legal basis for processing your data is your consent and our legitimate business interest in providing our services. We do not knowingly collect data from individuals under 16 years of age. To exercise any of these rights, contact us at the information below. If you believe your privacy rights have been violated, you have the right to file a complaint with your local data protection authority.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
The iREIGN Collective™
Trussville, Alabama
Email: [email protected]
Phone: (205) 538-0233
We aim to respond to all privacy-related inquiries within 30 days